Last Update: 25/09/2024
At www.nefozon.com, we strive to provide you with the best shopping experience. We would like to inform you about our shipping and delivery processes.
We have partnered with the following shipping companies to ensure safe and fast delivery of your orders:
Your orders will be shipped within 3 business days at the latest after your payment is confirmed. Delivery time after shipment may vary depending on your location:
Shipping is free for orders over 2500 TL within Turkey. For orders under 2500 TL, you can see the shipping fee when placing your order. International shipping fees may vary. You can get detailed information about international shipping fees by contacting our sales team or by requesting information from info@nefozon.com.
Once your order has been shipped, you will be sent a tracking number via email. You can track the status of your order on the relevant shipping company's website using this number.
Please make sure that you enter your delivery address correctly and completely when placing your order. Our company is not responsible for orders that cannot be delivered due to incorrect or incomplete address information.
Please check your package for any damage when you receive it. If there is visible damage to the package, please prepare a "Damage Assessment Report" with the cargo officer before accepting the product. This will facilitate your return or exchange process.
You can return or exchange the products you purchased within 14 days from the delivery date. For detailed information about return and exchange processes, please visit our "Return and Exchange Policy" page.
If you have any questions or problems regarding shipping and delivery, please do not hesitate to contact us:
Title: www.nefozon.com
Address: Yüzüncüyıl Mah. 85403 Sk. 3/1-B Çukurova - ADANA
Phone: +90 (322) 911 0 117
Email: info@nefozon.com
